Services
SUPPORT
Pilot Testing
We offer a state-of-the-art pilot testing platform equipped with a wide range of process routes and equipment to meet the diverse needs of customers during the development of new materials and formulations. As a critical bridge between R&D and mass production, our pilot services include sample preparation, performance testing, and process optimization. We help clients identify potential issues early, validate product feasibility, and streamline production workflows. Backed by an experienced technical team, we respond quickly to client needs, shorten development cycles, and enhance R&D efficiency—accelerating the successful commercialization of new products.
Customized services
We understand the diverse needs across different industries and applications, and offer flexible, tailor-made solutions. From formula optimization and performance adjustment to packaging customization, we work closely with our clients to meet specific requirements and help them achieve product differentiation and maximum market competitiveness.
Cost Saving
Through continuous technological innovation and catching up with international standards, we offer effective alternatives to imported products from Sasol and Sumitomo. Our solutions maintain stable performance while significantly reducing procurement costs, helping clients enhance their overall competitiveness.
7*24h Online Support
Our dedicated support team is available 24/7 to ensure timely response and assistance whenever you need it. Whether it’s technical consultation, order tracking, or after-sales service, we are always here to provide reliable and efficient support to keep your operations running smoothly.
Our Service
During the pre-sales stage, our focus is on thoroughly understanding your business requirements and unique challenges. Our experienced team collaborates with you to offer tailored consultations and bespoke solutions. We aim to ensure that the products and solutions we recommend align seamlessly with your business goals and operational workflows.
Service Scope:
- Comprehensive needs assessment
- Product presentations and overviews
- Tailored solution development
- Professional technical guidance and support
SERVICE
In-sale Service: Ensuring Smooth Integration and Implementation
Our In-Sale Service Reflects Our Dedication To Making Your Purchasing Experience Seamless And Worry-Free. We Offer Comprehensive Product Configuration Recommendations To Support Well-Informed Decision-Making. Additionally, Our Project Management Team Oversees Every Aspect, Including Order Handling, Production Progress, And Logistics Coordination, To Align With Your Timeline And Expectations.
Service Details:
- Order tracking and management
- Updates on production schedules
- Coordination of logistics and delivery
After-Sales Service
In-sale Service: Ensuring Smooth Integration and Implementation
At ZTL Chemistry, we understand that high-quality after-sales service is crucial for building long-term relationships. We offer comprehensive technical support to ensure that the high-purity new materials you purchase perform to their full potential, supporting your production and R&D needs. Our professional team is always ready to provide timely technical consultation and problem-solving solutions to ensure smooth operations for your business.
Service Highlights:
Rapid-response technical support
Product application guidance and optimization
Regular quality follow-up
User training and technical communication
